RSA Award - Design for SG Community
- Client
- Student work - COHO
- Industry
- Social Impact / Service Strategy
- Services
- Service Design, UX Research, Strategic Framework
- Released
- August 2022
- Location
- Singapore

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Project Overview
In Singapore, single-parent households face strict regulatory hurdles, as they are not recognized as a family nucleus by the Housing and Development Board (HDB). This systemic gap excludes them from equal access to public housing, forcing vulnerable demographics into severe housing and economic insecurity.
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Image To Explain









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Objectives
To design COHO , a comprehensive 2-year transitional housing ecosystem and strategic program for low-income single parents. The objective was threefold: architect an equitable, accessible onboarding/application process; design a viable, scalable 2-year educational workshop framework to foster long-term financial independence; and identify an adaptive reuse architectural strategy for maximum systemic viability
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Roles
- Group project of Service Design
- Story telling (including research and interview)
- Lead of Concept Development & Visualization
- Build the structure of the concept
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Images

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Design Concept
Primary research identified a critical triad of stressors: childcare, employment, and housing instability. Recognizing stable housing as the foundation for economic mobility, we designed a holistic service ecosystem.
- The Application Experience: Redesigned the onboarding funnel to remove traditional systemic biases, ensuring equitable access for non-traditional family structures.
- The Empowerment Framework: Developed a customizable, modular 2-year educational curriculum focusing on financial literacy and adaptive parenting, built to scale past graduation.
- Viability & Spatial Strategy: Conducted an extensive site-viability analysis of vacated infrastructure in Singapore. Selected the former AJC Hostel for an adaptive reuse design strategy, leveraging its existing educational layout and centralized location to minimize capital expenditure and maximize community integration.
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Tools Used
- SketchUp (3D Modeling & Rendering)
- AutoCAD (Architectural Plans)
- Adobe Photoshop & Illustrator (Presentation Boards)
- Unity
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Conclusion
Successfully delivered a highly viable, cross-stakeholder service blueprint that addresses a critical civic policy gap. The project demonstrates advanced competency in systems thinking, socioeconomic user research, and cross-functional framework design. Award in RSA.
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